Last updated May 02, 2024
 
AGREEMENT TO OUR LEGAL TERMS
 
We are Moers GmbH ( ‘Company‘, ‘we‘, ‘us‘, or
‘our‘), a company registered in Switzerland at Fellenbergweg 22, Zurich, Zurich 8047. Our VAT number
is CHE-430.742.108 MWST.
 
We operate the website https://www.erm4sn.com(the ‘Site‘), as
well as any other related products and services that refer or link to these legal terms (the ‘Legal
Terms‘) (collectively, the ‘Services‘).
 
We provide erm4sn (Entity Relationship Model for ServiceNow), a specialized visualization and management tool for
ServiceNow platforms, designed to help businesses effectively manage and understand their ServiceNow data model. This
tool delivers a clear visual representation of the data structures, enabling users to efficiently plan enhancements,
perform accurate analytics, ensure seamless updates, and track data and tables with ease. Here are some key capabilities
and benefits of erm4sn:

• Visualization Mastery: We offer advanced visualization capabilities, enabling users to create one-click diagrams that simplify the visualization of customizations and differences in tables, columns, and attributes across multiple ServiceNow instances.
• Efficient Planning and Updates: We streamline the enhancement planning process and help ensure uninterrupted functionality after platform updates.
• Accurate Analytics and Traceability: Our tool aids in generating precise business reports and provides traceability for data and tables, which is crucial for maintaining data integrity over time.
• Cost and Time Savings: erm4sn reduces the need for specialized administrators and programming expertise, thereby cutting operating and maintenance costs and saving time.
• Quality Enhancement and Reliability: We elevate the quality of ServiceNow instances and safeguard long-term investments in the platform.
• Self-Service Capability: We enable users to manage their data independently without needing frequent support from the ServiceNow department, thanks to its user-friendly interface and powerful features. erm4sn supports a variety of functions like schema health tracking, release comparison, and instance comparison, which are essential for organizations that require detailed and regular assessments of their ServiceNow environments to ensure optimal performance and compliance.

Overall,we enhance the functionality and management of ServiceNow systems by providing powerful tools for visualization,
management, and analysis, making it easier for businesses to get the most out of their ServiceNow investments.
 
You can contact us by email at contact@erm4sn.com, or by mail to Fellenbergweg 22, Zurich,
Zurich 8047, Switzerland.
 
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity
(‘you‘), and Moers GmbH, concerning your access to and use of the Services. You agree that by accessing
the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH
ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE
IMMEDIATELY.
 
Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly
incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to
these Legal Terms from time to time. We will alert you about any changes by updating the ‘Last updated’ date of these
Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to
periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have
been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services
after the date such revised Legal Terms are posted.
 
The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use
or register for the Services.
 
We recommend that you print a copy of these Legal Terms for your records.
 
TABLE OF CONTENTS
 

1. OUR SERVICES
2. INTELLECTUAL PROPERTY RIGHTS
3. USER REPRESENTATIONS
4. USER REGISTRATION
5. PURCHASES AND PAYMENT
6. SUBSCRIPTIONS
7. PROHIBITED ACTIVITIES
8. USER GENERATED CONTRIBUTIONS
9. CONTRIBUTION LICENCE
10. THIRD-PARTY WEBSITES AND CONTENT
11. SERVICES MANAGEMENT
12. PRIVACY POLICY
13. TERM AND TERMINATION
14. MODIFICATIONS AND INTERRUPTIONS
15. GOVERNING LAW
16. DISPUTE RESOLUTION
17. CORRECTIONS
18. DISCLAIMER
19. LIMITATIONS OF LIABILITY
20. INDEMNIFICATION
21. USER DATA
22. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
23. CALIFORNIA USERS AND RESIDENTS
24. MISCELLANEOUS
25. CONTACT US

 

1. OUR SERVICES

The information provided when using the Services is not intended for distribution to or use by any person or entity in
any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject
us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access
the Services from other locations do so on their own initiative and are solely responsible for compliance with local
laws, if and to the extent local laws are applicable.
 
The Services are not tailored to comply with industry-specific regulations (Health Insurance Portability and
Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be
subjected to such laws, you may not use the Services. You may not use the Services in a way that would violate the
Gramm-Leach-Bliley Act (GLBA).
 

2. INTELLECTUAL PROPERTY RIGHTS

Our intellectual property
We are the owner or the licensee of all intellectual property rights in our Services, including all source code,
databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services
(collectively, the ‘Content’ ), as well as the trademarks, service marks, and logos contained therein (the ‘Marks’).
 
Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and
unfair competition laws) and treaties in the United States and around the world.
 
The Content and Marks are provided in or through the Services ‘AS IS’ for your internal business purpose only.
 
Your use of our Services
Subject to your compliance with these Legal Terms, including the ‘PROHIBITED ACTIVITIES‘
section below, we grant you a
non-exclusive, non-transferable, revocable licence to:

• access the Services; and
• download or print a copy of any portion of the Content to which you have properly gained access.

solely for your internal business purpose.
 
Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may
be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted,
distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior
written permission.
 
If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our
Legal Terms, please address your request to: contact@erm4sn.com. If we ever grant you the permission to post, reproduce,
or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the
Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting,
reproducing, or displaying our Content.
 
We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.
 
Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to
use our Services will terminate immediately.
 
Your submissions
Please review this section and the ‘PROHIBITED ACTIVITIES‘
section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when
you post or upload any content through the Services.
 
Submissions:By directly sending us any question, comment, suggestion, idea, feedback, or other
information about the Services ( ‘Submissions’), you agree to assign to us all intellectual property rights in such
Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for
any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.
 
You are responsible for what you post or upload:By sending us Submissions through any part of the
Services you:

• confirm that you have read and agree with our ‘PROHIBITED
  ACTIVITIES‘ and will not post, send, publish, upload, or transmit through the Services any
  Submission that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive,
  discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or
  misleading;
• to the extent permissible by applicable law, waive any and all moral rights to any such Submission ;
• warrant that any such Submission are original to you or that you have the necessary rights and licences to
  submit such Submissions and that you have full authority to grant us the above-mentioned rights in
  relation to your Submissions; and
• warrant and represent that your Submissions do not constitute confidential information.

You are solely responsible for your Submissions and you expressly agree to reimburse us for any and all losses that we
may suffer because of your breach of (a) this section, (b) any third party’s intellectual property rights, or (c)
applicable law.
 

3. USER REPRESENTATIONS

By using the Services, you represent and warrant that: (1) all registration information you submit will be true,
accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such
registration information as necessary; (3) you have the legal capacity and you agree to comply with these Legal Terms;
(4) you are not a minor in the jurisdiction in which you reside ; (5) you will not access the Services through automated
or non-human means, whether through a bot, script or otherwise; (6) you will not use the Services for any illegal or
unauthorised purpose; and (7) your use of the Services will not violate any applicable law or regulation.
 
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or
terminate your account and refuse any and all current or future use of the Services (or any portion thereof).
 

4. USER REGISTRATION

You may be required to register to use the Services. You agree to keep your password confidential and will be
responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you
select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise
objectionable.
 

5. PURCHASES AND PAYMENT

We accept the following forms of payment:
 
– Visa
– Mastercard
– American Express
– PayPal
 
You agree to provide current, complete, and accurate purchase and account information for all purchases made via the
Services. You further agree to promptly update account and payment information, including email address, payment method,
and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be
added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in US
dollars.
 
You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you
authorise us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right
to correct any errors or mistakes in pricing, even if we have already requested or received payment.
 
We reserve the right to refuse any order placed through the Services. We may, in our sole discretion, limit or cancel
quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under
the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We
reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers, or
distributors.
 

6. SUBSCRIPTIONS

Billing and Renewal
Your subscription will continue and automatically renew unless cancelled. You consent to our charging your payment
method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you
cancel the applicable order. The length of your billing cycle is monthly.
 
Free Trial
We offer a 30-day free trial to new users who register with the Services. The account will not be charged and the
subscription will be suspended until upgraded to a paid version at the end of the free trial.
 
Cancellation
All purchases are non-refundable. You can cancel your subscription at any time by logging into your account. Your
cancellation will take effect at the end of the current paid term. If you have any questions or are unsatisfied with our
Services, please email us at contact@erm4sn.com.
 
Fee Changes
We may, from time to time, make changes to the subscription fee and will communicate any price changes to you in
accordance with applicable law.
 

7. PROHIBITED ACTIVITIES

You may not access or use the Services for any purpose other than that for which we make the Services available. The
Services may not be used in connection with any commercial endeavours except those that are specifically endorsed or
approved by us.
 
As a user of the Services, you agree not to:

• Systematically retrieve data or other content from the Services to create or compile, directly or
  indirectly, a collection, compilation, database, or directory without written permission from us.
• Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account
  information such as user passwords.
• Circumvent, disable, or otherwise interfere with security-related features of the Services, including
  features that prevent or restrict the use or copying of any Content or enforce limitations on the use of
  the Services and/or the Content contained therein.
• Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
• Use any information obtained from the Services in order to harass, abuse, or harm another person.
• Make improper use of our support services or submit false reports of abuse or misconduct.
• Use the Services in a manner inconsistent with any applicable laws or regulations.
• Engage in unauthorised framing of or linking to the Services.
• Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material,
  including excessive use of capital letters and spamming (continuous posting of repetitive text), that
  interferes with any party’s uninterrupted use and enjoyment of the Services or modifies, impairs,
  disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the
  Services.
• Engage in any automated use of the system, such as using scripts to send comments or messages, or using any
  data mining, robots, or similar data gathering and extraction tools.
• Delete the copyright or other proprietary rights notice from any Content.
• Attempt to impersonate another user or person or use the username of another user.
• Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active
  information collection or transmission mechanism, including without limitation, clear graphics
  interchange formats ( ‘gifs’ ), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes
  referred to as ‘spyware’ or ‘passive collection mechanisms’ or ‘pcms’ ).
• Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to
  the Services.
• Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of
  the Services to you.
• Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or
  any portion of the Services.
• Copy or adapt the Services’ software, including but not limited to Flash, PHP, HTML, JavaScript, or other
  code.
• Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the
  software comprising or in any way making up a part of the Services.
• Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or
  distribute any automated system, including without limitation, any spider, robot, cheat utility,
  scraper, or offline reader that accesses the Services, or use or launch any unauthorised script or other
  software.
• Use a buying agent or purchasing agent to make purchases on the Services.
• Make any unauthorised use of the Services, including collecting usernames and/or email addresses of users by
  electronic or other means for the purpose of sending unsolicited email, or creating user accounts by
  automated means or under false pretences.
• Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content
  for any revenue-generating endeavour or commercial enterprise.
• Use the Services to advertise or offer to sell goods and services.
• Sell or otherwise transfer your profile.

 

8. USER GENERATED CONTRIBUTIONS

The Services does not offer users to submit or post content. We may provide you with the opportunity to create, submit,
post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services,
including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal
information or other material (collectively, ‘Contributions’ ). Contributions may be viewable by other users of the
Services and through third-party websites. As such, any Contributions you transmit may be treated in accordance with the
Services’ Privacy Policy. When you create or make available any Contributions, you thereby represent and warrant that:
 

• The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or
  copying of your Contributions do not and will not infringe the proprietary rights, including but not
  limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.
• You are the creator and owner of or have the necessary licences, rights, consents, releases, and permissions
  to use and to authorise us, the Services, and other users of the Services to use your Contributions in
  any manner contemplated by the Services and these Legal Terms.
• You have the written consent, release, and/or permission of each and every identifiable individual person in
  your Contributions to use the name or likeness of each and every such identifiable individual person to
  enable inclusion and use of your Contributions in any manner contemplated by the Services and these
  Legal Terms.
• Your Contributions are not false, inaccurate, or misleading.
• Your Contributions are not unsolicited or unauthorised advertising, promotional materials, pyramid schemes,
  chain letters, spam, mass mailings, or other forms of solicitation.
• Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libellous, slanderous, or
  otherwise objectionable (as determined by us).
• Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
• Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other person
  and to promote violence against a specific person or class of people.
• Your Contributions do not violate any applicable law, regulation, or rule.
• Your Contributions do not violate the privacy or publicity rights of any third party.
• Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to
  protect the health or well-being of minors.
• Your Contributions do not include any offensive comments that are connected to race, national origin,
  gender, sexual preference, or physical handicap.
• Your Contributions do not otherwise violate, or link to material that violates, any provision of these Legal
  Terms, or any applicable law or regulation.

Any use of the Services in violation of the foregoing violates these Legal Terms and may result in, among other things,
termination or suspension of your rights to use the Services.
 

9. CONTRIBUTION LICENCE

You and Services agree that we may access, store, process, and use any information and personal data that you provide
following the terms of the Privacy Policy and your choices (including settings).
 
By submitting suggestions or other feedback regarding the Services, you agree that we can use and share such feedback
for any purpose without compensation to you.
 
We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any
intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any
statements or representations in your Contributions provided by you in any area on the Services. You are solely
responsible for your Contributions to the Services and you expressly agree to exonerate us from any and all
responsibility and to refrain from any legal action against us regarding your Contributions.
 

10. THIRD-PARTY WEBSITES AND CONTENT

The Services may contain (or you may be sent via the Site) links to other websites ( ‘Third-Party Websites’) as well as
articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and
other content or items belonging to or originating from third parties (‘Third-Party Content’). Such Third-Party Websites
and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by
us, and we are not responsible for any Third-Party Websites accessed through the Services or any Third-Party Content
posted on, available through, or installed from the Services, including the content, accuracy, offensiveness, opinions,
reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party
Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party
Content does not imply approval or endorsement thereof by us. If you decide to leave the Services and access the
Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware
these Legal Terms no longer govern. You should review the applicable terms and policies, including privacy and data
gathering practices, of any website to which you navigate from the Services or relating to any applications you use or
install from the Services. Any purchases you make through Third-Party Websites will be through other websites and from
other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between
you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on
Third-Party Websites and you shall hold us blameless from any harm caused by your purchase of such products or services.
Additionally, you shall hold us blameless from any losses sustained by you or harm caused to you relating to or
resulting in any way from any Third-Party Content or any contact with Third-Party Websites.
 

11. SERVICES MANAGEMENT

We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take
appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including
without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without
limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible)
any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or
liability, to remove from the Services or otherwise disable all files and content that are excessive in size or are in
any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and
property and to facilitate the proper functioning of the Services.
 

12. PRIVACY POLICY

We care about data privacy and security. Please review our Privacy Policy:https://www.erm4sn.com/privacy-policy. By using
the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. Please be
advised the Services are hosted in Germany, United Kingdom, United States, Australia, Singapore, India, Netherlands and
Canada. If you access the Services from any other region of the world with laws or other requirements governing
personal data collection, use, or disclosure that differ from applicable laws in Germany, United Kingdom, United States,
Australia, Singapore, India, Netherlands and Canada, then through your continued use of the Services, you are
transferring your data to Germany, United Kingdom, United States, Australia, Singapore, India, Netherlands and Canada,
and you expressly consent to have your data transferred to and processed in Germany, United Kingdom, United States,
Australia, Singapore, India, Netherlands and Canada.
 

13. TERM AND TERMINATION

These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION
OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO
AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON,
INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR
OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE YOUR ACCOUNT
AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.
 
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account
under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the
third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal
action, including without limitation pursuing civil, criminal, and injunctive redress.
 

14. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole
discretion without notice. However, we have no obligation to update any information on our Services. We will not be
liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.
 
We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems
or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the
right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason
without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by
your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these
Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates,
or releases in connection therewith.
 

15. GOVERNING LAW

These Legal Terms are governed by and interpreted following the laws of Switzerland, and the use of the United Nations
Convention of Contracts for the International Sales of Goods is expressly excluded. If your habitual residence is in the
EU, and you are a consumer, you additionally possess the protection provided to you by obligatory provisions of the law
in your country to residence. Moers GmbH and yourself both agree to submit to the non-exclusive jurisdiction of the
courts of Zurich, which means that you may make a claim to defend your consumer protection rights in regards to these
Legal Terms in Switzerland, or in the EU country in which you reside.
 

16. DISPUTE RESOLUTION

Informal Negotiations
To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a
‘Dispute’ and collectively, the ‘Disputes’) brought by either you or us (individually, a ‘Party’ and collectively, the
‘Parties’), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below)
informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written
notice from one Party to the other Party.
 
Binding Arbitration
Any dispute arising from the relationships between the Parties to these Legal Terms shall be determined by one
arbitrator who will be chosen in accordance with the Arbitration and Internal Rules of the European Court of Arbitration
being part of the European Centre of Arbitration having its seat in Strasbourg, and which are in force at the time the
application for arbitration is filed, and of which adoption of this clause constitutes acceptance. The seat of
arbitration shall be Zurich, Switzerland. The language of the proceedings shall be German. Applicable rules of
substantive law shall be the law of Switzerland.
 
Restrictions
The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full
extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or
authority for any Dispute to be arbitrated on a class-action basis or to utilise class action procedures; and (c) there
is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general
public or any other persons.
 
Exceptions to Informal Negotiations and Arbitration
The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations
binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the
intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy,
invasion of privacy, or unauthorised use; and (c) any claim for injunctive relief. If this provision is found to be
illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this
provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction
within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that
court.
 

17. CORRECTIONS

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including
descriptions, pricing, availability, and various other information. We reserve the right to correct any errors,
inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.
 

18. DISCLAIMER

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR
SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH
THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR
A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS
OF THE SERVICES’ CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES AND WE WILL ASSUME
NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL
INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY
UNAUTHORISED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION
STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN
HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR
OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY
CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR
ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES, ANY
HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT
BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF
PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD
USE YOUR BEST JUDGEMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
 

19. LIMITATIONS OF LIABILITY

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT,
CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA,
OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS
OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE ONE (1)
MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW
LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR
ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
 

20. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective
officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including
reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the Services; (2)
breach of these Legal Terms; (3) any breach of your representations and warranties set forth in these Legal Terms; (4)
your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any
overt harmful act toward any other user of the Services with whom you connected via the Services. Notwithstanding the
foregoing, we reserve the right, at your expense, to assume the exclusive defence and control of any matter for which
you are required to indemnify us, and you agree to cooperate, at your expense, with our defence of such claims. We will
use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification
upon becoming aware of it.
 

21. USER DATA

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the
Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you
are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the
Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby
waive any right of action against us arising from any such loss or corruption of such data.
 

22. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent
to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications
we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication
be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO
ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES.
You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any
jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or
the granting of credits by any means other than electronic means.
 

23. CALIFORNIA USERS AND RESIDENTS

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division
of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N
112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.
 

24. MISCELLANEOUS

These Legal Terms and any policies or operating rules posted by us on the Services or in respect to the Services
constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or
provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to
the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We
shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our
reasonable control. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or
unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect
the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or
agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that
these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all
defences you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to
execute these Legal Terms.
 

25. CONTACT US

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services,
please contact us at:
 

Moers GmbH
Fellenbergweg 22
Zurich, Zurich 8047
Switzerland
Phone: +41 32 513 35 33
contact@erm4sn.com